HR Business Partner I - Trilingual

The role

Human Resources Business Partner I

This role partners with employees and leaders at all levels of the organization in employee relations, performance management, engagement, retention, talent development and organizational effectiveness. The HRBP I serves as a trusted advisor, manages highly complex matters end to end and proactively identifies solutions that support business objectives and the employee experience.

What you'll be doing

Responsibilities

• Partner with employees and leaders at all levels to provide strategic and day-to-day HR support throughout the employee lifecycle.
• Advise leaders on employee relations, performance management, engagement, retention, career development, workforce planning and organizational effectiveness.
• Manage highly complex employee relations and performance matters end to end, including investigation, documentation, resolution, risk assessment and leadership coaching.
• Influence leadership decisions through an HR and business lens, balancing employee experience, compliance, consistency and business needs.
• Coach leaders on performance concerns, corrective action, conflict resolution, team dynamics and employee communications.
• Identify root causes and implement solutions and process improvements that strengthen business outcomes and the employee experience.
• Analyze trends and metrics related to employee relations, attrition, engagement, performance and feedback; provide actionable recommendations.
• Execute core HR processes including goal setting, talent planning, performance reviews, succession support, performance improvement plans and engagement initiatives.
• Coach leaders on policies, leadership expectations, people practices and change management.
• Support organizational effectiveness, sensitive employee investigations, HR systems, learning initiatives and company-wide HR programs.

Required profile

What we're looking for

• 5-7+ years of progressive Human Resources experience in employee relations, performance management, talent development, organizational effectiveness or related HR functions.
• Experience independently managing highly complex employee relations and performance management matters.
• Proven ability to support and influence leaders at all levels through an HR and business lens.
• Strong business acumen, analytical skills and ability to turn data and trends into actionable recommendations.
• Working knowledge of HR policies, procedures, applicable employment laws, HRIS platforms and HR tools.
• Excellent written, verbal, coaching and interpersonal communication skills.
• Ability to manage multiple priorities, sensitive matters and ambiguity with professionalism and discretion.
• Must be trilingual in Spanish, Portuguese and English.

Additional qualifications

Bonus points

• CIPD, HRCI or SHRM certification.
• Experience facilitating instructor-led training.
• Experience working with employee populations across multiple states and/or countries.
• Management experience in HR or another business function.
• Bachelor's degree required.
• Travel: 25%.

Addendum A

Benefits & Wellness

• Build and execute wellness and benefit programming.
• Provide local expertise and guidance to the recruiter and Compensation Manager as needed.
• Review benefit offerings regularly and recommend more competitive options to the Managing Director and (Sr.) HR Manager.